Arajet contact information

Email: [email protected] - use for general inquiries, baggage questions, special requests, and non-urgent matters. Expect a response within 24–48 hours.

Website: arajet.com/es - access booking, check-in, flight status, and policy information in Spanish. The online platform is the fastest way to resolve booking-related questions and manage reservations.

Airport counters: Available at Arajet's hub airports (Punta Cana and Las Américas) for check-in, seat changes, baggage queries, and immediate assistance. Visit the counter during operating hours for priority support on the day of travel.

When to use which channel: Use email for detailed policy questions or complaints; visit the website for instant booking management and flight updates; contact the airport desk for same-day travel issues and check-in support.