Buraq Air contact information

Buraq Air can be reached through multiple channels depending on your query type and urgency:

• Telephone: +218 21 3500821 or +218 21 3509807 - for immediate assistance with bookings, flight information, and customer service queries.
• Email: [email protected] - for detailed enquiries, special requests, group bookings, and non-urgent matters. Allow 24–48 hours for a response.
• Website: www.buraq.aero - for flight schedules, fare information, online check-in, and self-service booking or account management.

For issues at Mitiga International Airport, contact the airport directly or speak to Buraq Air staff at the check-in counter or gate. During flight disruptions, the airline's customer service team can advise on rebooking and passenger rights.