
Gazpromavia contact information
Key information
Gazpromavia can be reached through multiple channels suited to different enquiries:
Telephone: Call +7 (495) 817-33-11 or +7 (495) 817-33-22 for reservations, booking modifications, flight status enquiries, and general customer service. Phone lines are typically available during published business hours.
Email: Contact [email protected] for non-urgent enquiries, special requests, group bookings, and corporate accounts. Allow 24–48 hours for response.
Website: Visit www.gazpromavia.ru for real-time flight schedules, online booking, online check-in, baggage information, and access to the airline's full terms and conditions.
When to use each channel: Use the website for instant access to schedules, fares, and self-service functions. Use phone for immediate assistance with time-sensitive matters such as flight changes or urgent questions. Use email for detailed enquiries requiring documentation or formal responses.