Thai Airways contact information

Phone: Call +66 2 356 1111 or +66 2 288 7000 for reservations, changes, special requests, and urgent travel issues. These lines are best for immediate assistance with bookings and customer service inquiries.

Email: [email protected] for general inquiries, feedback, and non-urgent requests. Email responses typically take 24–48 hours.

Website & App: www.thaiairways.com and the Thai Airways mobile app offer self-service options for bookings, check-in, baggage management, and flight status. These channels are fastest for routine transactions.

When to use each channel: Use the website or app for check-in, seat selection, and baggage purchases. Call for immediate help with rebooking, special accommodations, or time-sensitive issues. Email non-urgent questions and complaints. For Star Alliance benefits, contact Royal Orchid Plus via the app or website.