
Aircalin contact information
Key information
Offices and representations
Phone: +687 26 55 00 - Use this for general inquiries, booking support, special service requests (medical equipment, unaccompanied minors, pets), and urgent matters. Best for time-sensitive issues.
Email – General: [email protected] - Use for non-urgent inquiries, booking modifications, complaints, and account-related questions. Expect a response within 24–48 hours during business days.
Email – Freight & Cargo: [email protected] - Dedicated address for cargo shipments, oversized baggage transport, and commercial freight inquiries. Use for items exceeding standard baggage limits or special handling requirements.
Website: www.aircalin.com - Book tickets, manage reservations, check flight status, perform online check-in, and access general airline information including schedules and route details.
Hours: Contact the airline during Nouméa business hours (South Pacific Standard Time, UTC+11). Allow extra time for email responses, particularly on weekends and New Caledonian public holidays.