
Air Serbia contact information
Key information
Phone:
+381 11 311 21 23
Email:
[email protected]
Base airports:
Belgrade Nikola Tesla Airport
Social media:
IATA:
JU
Founded:
1927
ICAO:
ASL
Air Serbia customer service is available through multiple channels:
- Phone: +381 11 311 21 23 - for booking changes, special requests, and urgent issues. Best for complex queries and real-time assistance.
- Email: [email protected] - for non-urgent inquiries, complaints, and documentation requests. Expect a response within 24–48 hours.
- Website: https://www.airserbia.com - for self-service booking, check-in, baggage tracking, route maps, and FAQ. Recommended for quick answers and status updates.
- Mobile app: Available for iOS and Android - use for seamless check-in, real-time flight updates, and ticket management on the go.
For pre-flight questions (baggage, meals, seat selection), the website and app are fastest. For urgent matters or after-hours support, call the main number. For formal complaints or compensation claims, email provides a documented record.