Air Serbia

Air Serbia contact information

Key information

IATA: JU
Founded: 1927
ICAO: ASL

Air Serbia customer service is available through multiple channels:

  • Phone: +381 11 311 21 23 - for booking changes, special requests, and urgent issues. Best for complex queries and real-time assistance.
  • Email: [email protected] - for non-urgent inquiries, complaints, and documentation requests. Expect a response within 24–48 hours.
  • Website: https://www.airserbia.com - for self-service booking, check-in, baggage tracking, route maps, and FAQ. Recommended for quick answers and status updates.
  • Mobile app: Available for iOS and Android - use for seamless check-in, real-time flight updates, and ticket management on the go.

For pre-flight questions (baggage, meals, seat selection), the website and app are fastest. For urgent matters or after-hours support, call the main number. For formal complaints or compensation claims, email provides a documented record.

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