
Icelandair contact information
Key information
Phone: +354 5050 100 (Iceland) or +1-800-223-5500 (North America). Call for urgent matters, flight changes, or complex bookings that require live assistance.
Email: [email protected]. Use email for non-urgent inquiries, special requests, accessibility needs, or detailed questions about fares and baggage policies. Response time is typically 24–48 hours.
Website: www.icelandair.com. Check for flight status, schedules, baggage policies, and account management. The website includes a live chat option during business hours for quick questions.
Mobile app: Download the Icelandair app for real-time flight updates, check-in, seat selection, and booking management on the go.
When to contact: Use online channels (website, app, email) for bookings, check-in, and general information. Call for urgent changes, missed flights, or customer service escalations. Email for policy clarifications or special requests requiring documentation.