Lufthansa CityLine contact information

Phone: +49 (0) 69 696 0 - General inquiries, reservations, and customer service during business hours.

Email: lh-cityline(at)dlh.de - For detailed requests, complaints, or non-urgent inquiries; responses may take 1–2 business days.

Website: www.lufthansacityline.com - Flight information, schedules, and basic account management. For most customer service tasks, contact Lufthansa directly at www.lufthansa.com or call the main Lufthansa reservations line, as Lufthansa CityLine operations have concluded.

Note: Lufthansa CityLine ceased operations on 18 April 2026. For assistance with existing bookings or final claims, contact Lufthansa Group customer service.