
Neos flight check-in
Quick answer
Neos online check-in opens 24 h before departure and closes 3 h before departure. Online check-in is free.
| Online check-in opens | 24 h before departure |
|---|---|
| Online check-in closes | 3 h before departure |
| Airport counters open | 3 h before departure |
| Airport counters close | 3 h before departure |
| Check-in fee | online check-in is free |
| Boarding pass | mobile boarding pass, print at home |
| Mobile app check-in | available |
Times apply to most routes; long-haul, US and some airport-specific deadlines differ. Confirm on the official website before travelling.
How online check-in works
1
Open the airline website or app and enter your booking code and last name
Online check-in
Booking codeA1B2C3
Last nameSMITH
Continue
2
Pick a seat and confirm your travel details
Select your seat
Confirm
3
Download or print your boarding pass
Boarding pass
SMITH / JOHN14A
Neos allows passengers to check in online before arrival at the airport. Online check-in typically opens 24 hours before departure and closes 3–4 hours before flight time, depending on the airport and route. Passengers should verify specific timing on the Neos website or their booking confirmation.
- Visit www.neosair.it and navigate to the online check-in section.
- Enter your booking reference and passenger surname.
- Select your seat (if available on your fare).
- Review and confirm baggage information.
- Print your boarding pass or save it to your mobile device.
Practical tip: Complete online check-in immediately when the window opens to secure preferred seating and avoid airport queues.
Can I check in at the airport instead?
Yes. Traditional airport check-in counters are available at Malpensa and other airports on Neos routes. Arrive at least 3 hours before international departures to allow time for queuing.
What documents do I need for check-in?
Have a valid passport or travel document ready, your booking confirmation (email or printed), and any visas required by your destination. Check entry requirements for your country of origin and destination before traveling.