
Royal Brunei Airlines contact information
Key information
Phone:
(673) 221 2222
Email:
[email protected]
Base airports:
Brunei International Airport
Social media:
IATA:
BI
Founded:
1974
ICAO:
RBA
Phone: (673) 221 2222 - Best for urgent queries, flight changes, and detailed baggage questions. The call centre is ideal when you need real-time assistance.
Email: [email protected] - Use for non-urgent inquiries, complaints, and documentation requests. Allow 24–48 hours for a response.
Website: www.flyroyalbrunei.com/en/brunei - Book tickets, manage your booking, check-in online, and view FAQs. This is the fastest channel for self-service and booking verification.
When to use which channel: Start with the website for booking and check-in. Use email for written records of complaints or special requests. Call the phone line if you need immediate help with schedule changes or flight emergencies.