SATA Air contact information

Phone: +351 296 20 97 20 – Use this for urgent issues, complex changes to bookings, and customer service inquiries that require immediate attention or personalized assistance.

Email: [email protected] – Suitable for non-urgent questions, general inquiries, and written documentation of your communication. Response times are typically longer than phone contact.

Website: www.sata.pt – The primary channel for booking, online check-in, flight status, baggage information, and policy details. Most routine tasks can be completed here 24/7 without waiting for customer service availability.

For island-based operations, consider time zone differences if calling from abroad. The Azores operates on Atlantic Time (WET/WEST). Direct contact via phone is often fastest for travel-related emergencies or same-day changes.