
Virgin Atlantic contact information
Key information
Offices and representations
Phone: +44 344 874 7747 or +44 344 209 7705. Use this for immediate assistance with bookings, flight changes, or urgent matters. Call times vary; check the website for available hours.
Email: [email protected] is dedicated to passengers requiring special assistance, medical equipment, mobility support, or accessibility accommodations. Email is suitable for non-urgent requests that do not require same-day resolution.
Website & App: Visit www.virgin-atlantic.com to manage bookings, check-in online, purchase tickets, add baggage, and access flight information. The Virgin Atlantic mobile app offers convenient booking management and check-in on the go.
When to contact which channel: Use the website or app for routine tasks and self-service options. Call if you need immediate support for flight disruptions, missed connections, or rebooking. Email Special Assistance for accessibility needs or medical requests submitted in advance of travel.