I Fly contact information

Phone: Call +7 (495) 642-87-80 for general inquiries, or 8 800 700-14-47 (toll-free within Russia) for customer service. Use these numbers for booking support, flight changes, and urgent issues. Phone lines are typically available during business hours.

Email: Reach I Fly at [email protected] for non-urgent inquiries, feedback, or detailed questions about baggage, fares, and policies. Email is ideal for complex issues or when you need written confirmation. Allow 24–48 hours for a response.

Website: Visit iflyltd.ru for flight searches, bookings, check-in, baggage information, and account management. The website is the fastest way to resolve common issues and access real-time flight status.

When to contact which channel: Use the website for instant service and bookings. Call for urgent matters or time-sensitive changes. Email for detailed policy questions and feedback that requires documentation.