Air Macau contact information

Official website: www.airmacau.com.mo - the primary channel for bookings, check-in, FAQ, and general inquiries. Available in multiple languages with live chat support during business hours.

Customer service: Use the contact form on the airline's website or email the customer service department for detailed inquiries, special requests, complaints, or feedback. Response times typically range from 24–48 hours.

Airport assistance: Visit Air Macau's ticket counter or service desk at Macau International Airport for same-day booking changes, baggage issues, or in-person support.

When to use which channel: Book online for convenience and best fares; use email or the website form for policy questions, complaints, or non-urgent matters; visit the airport desk for urgent same-day issues or to speak with an agent face-to-face.