AirKenya flight check-in
Kenya
Quick answer
| Airport counters open | 2 h before departure |
|---|---|
| Airport counters close | 30 min before departure |
| Boarding gate closes | 30 min before departure |
| Check-in fee | see fare conditions |
| Boarding pass | print at home, at the airport |
| Mobile app check-in | not available |
| Self-service kiosks | not available |
Times apply to most routes; long-haul, US and some airport-specific deadlines differ. Confirm on the official website before travelling.
How online check-in works
1
Open the airline website or app and enter your booking code and last name
Online check-in
Booking codeA1B2C3
Last nameSMITH
Continue
2
Pick a seat and confirm your travel details
Select your seat
Confirm
3
Download or print your boarding pass
Boarding pass
SMITH / JOHN14A
AirKenya does not currently offer online check-in through its website. Passengers must complete check-in at the airport counter before departure. Check-in typically opens 2 hours before domestic flights and 3 hours before international connections, and closes 30 minutes before scheduled departure.
- Arrive at Wilson Airport or your departure airport at least 2–3 hours before flight time
- Proceed to the AirKenya check-in desk with your passport and booking confirmation
- Present your baggage for inspection and weight verification
- Receive your boarding pass and baggage tags
- Proceed through security screening
- Board according to the gate announcement
Practical tip: Regional airports served by AirKenya may have limited check-in hours or staffing. Arrive early and confirm check-in procedures when you book, especially for flights to smaller destinations.
Can I check in by phone or email?
No. AirKenya requires in-person check-in at the airport. Contact the airline at +254 20 3916000 if you need to confirm boarding or reschedule.
What happens if I arrive late for check-in?
If you arrive after check-in closes (typically 30 minutes before departure), you may not be permitted to board. The airline's policy prioritizes operational safety and schedule integrity.