Aklak Air contact information

Phone: Call (867) 777-3555 (local Northwest Territories) or (866) 707-4977 (North American toll-free). Phone is the preferred method for bookings, schedule confirmation, and special requests. Call 24 hours before departure to confirm your flight-schedule changes are common in remote operations.

Email: [email protected] for general inquiries, special baggage requests, or written confirmation of bookings. Email response times may be slower than phone contact; use email for non-urgent matters or to document special arrangements.

When to contact by phone: Booking flights, confirming schedules, changing reservations, reporting delays, or arranging special services (wheelchair assistance, unaccompanied minors, cargo). Phone contact is fastest and most reliable.

When to use email: Detailed written inquiries, contract or charter requests, baggage damage claims, or to request written confirmation of special accommodations. Keep copies of email correspondence for reference.