Satena flight check-in
ColombiaSatena online check-in opens 24 h before departure and closes 2 h before departure. Online check-in is free.
| Online check-in opens | 24 h before departure |
|---|---|
| Online check-in closes | 2 h before departure |
| Airport counters open | 2 h before departure |
| Airport counters close | 1 h before departure |
| Boarding gate closes | 45 min before departure |
| Check-in fee | online check-in is free |
| Boarding pass | mobile boarding pass, print at home, at the airport |
| Mobile app check-in | available |
Times apply to most routes; long-haul, US and some airport-specific deadlines differ. Confirm on the official website before travelling.
How online check-in works
Online check-in is available 24 hours before departure until 2 hours before your flight closes. Use the Satena website or mobile app to check in, select your seat, and confirm passenger details.
- Visit www.satena.com and enter your booking reference and last name.
- Review your flight details and passenger information.
- Select your seat (if applicable to your fare).
- Confirm check-in and receive your boarding pass electronically.
Airport check-in opens 2 hours before domestic departure. If you are checking baggage, the desk closes 1 hour before departure; for carry-on only, check-in closes 45 minutes before departure.
Practical tip: Online check-in is the fastest option for domestic flights. If you have excess baggage or special items, arrive at the airport early to allow time for baggage processing.
Can I check in at the airport if I haven't done so online?
Yes. Airport check-in is available 2 hours before departure. However, arriving early gives you time to handle any baggage issues or special requests without rushing.
What documents do I need to present at check-in?
You will need your passport or national ID (for domestic flights, a valid national ID may be sufficient-confirm with Satena). Have your booking reference and boarding pass ready, whether digital or printed.