
SkyUp contact information
Key information
Phone:
0 800 30 31 13
Email:
[email protected]
Base airports:
Boryspil International Airport, Kharkiv International Airport
Social media:
IATA:
PQ
Founded:
2016
ICAO:
SQP
Customer service channels:
- Phone: 0 800 30 31 13 - best for urgent issues, booking changes, and real-time assistance.
- Email: [email protected] - suitable for non-urgent queries, detailed requests, and documentation (expect longer response times).
- Website: www.skyup.aero - self-service for booking, check-in, fare information, and baggage management.
When to use which: Call for flight disruptions, immediate rebooking needs, or complex requests. Use email for policy questions, special service requests (pets, sporting equipment), or to lodge formal complaints. The website handles routine tasks fastest. Contact details are also listed on your booking confirmation.