Spring Airlines contact information

Spring Airlines contact channels:

Phone: +86 21 6351 6666, +86 21 9552 4, +86 21 6269 2505 - Use for urgent queries, flight changes, customer support, and account-related issues. Phone support is most effective during business hours (China time).

Email: [email protected] - Submit detailed inquiries, complaints, special requests, or documentation-related issues. Allow 24–48 hours for response. Use email for non-urgent matters requiring written confirmation.

Website: www.ch.com - Book flights, manage reservations, check baggage policies, view timetables, complete online check-in, and access FAQs. The website is available 24/7 and is the fastest channel for self-service transactions.

When to use which: Start with the website for booking and check-in; contact email for written inquiries; use phone for urgent or complex issues requiring immediate assistance.