Srilankan Airlines contact information

Reservations & General Inquiries: Email [email protected] for booking assistance, schedule questions, and customer service. Telephone +94117 77 1979 for urgent matters and direct agent support.

Online Services: Visit srilankan.com for self-service options including online check-in, booking management, baggage tracking, and FlySmiLes account access. The website is available in multiple languages.

When to use each channel: Use the website for routine transactions (check-in, seat selection, booking modifications). Email reservations for non-urgent inquiries and written confirmation needs. Call the telephone number during business hours for immediate assistance with disruptions, special requests, or complex booking issues. For regional offices or station contacts at specific airports, visit srilankan.com's contact directory.