First Air

First Air contact information

Key information

Phone: 1-800-267-1247 (toll-free in Canada). Best for immediate assistance with bookings, flight changes, and urgent inquiries. Customer service hours varied; call for current availability.

Email: [email protected]. Suitable for non-urgent questions, detailed inquiries, and written records of your communication. Allow 24–48 hours for a response.

Website: www.firstair.ca. Use for booking, check-in, flight status, baggage information, and account management. The website offered real-time updates and self-service options.

Important note: First Air ceased operations on November 1, 2019, following its acquisition by Canadian North. For inquiries about previous bookings or unresolved matters, contact Canadian North, which assumed First Air's operations and customer responsibilities.

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