Citilink vs Singapore Airlines
Side-by-side comparison of Citilink and Singapore Airlines: cabin and checked baggage allowances, fees, online check-in deadlines, alliances, hubs and contacts.
Indonesia
Singapore| Citilink | Singapore Airlines | |
|---|---|---|
| Country | Indonesia | Singapore |
| Founded | 2001 | 1947 |
| Type | Low-cost carrier | Full-service airline |
| Alliance | - | Star Alliance |
| Main hubs | Juanda International Airport | Singapore Changi Airport |
| Aircraft types | 1 | 5 |
| Cabin bag weight | 7 kg (15 lb) | 7 kg (15 lb) |
| Cabin bag size | - | 115 cm (45 in) |
| Checked bag (Economy) | 1 piece · 15 kg (33 lb) | 1 piece · 25 kg (55 lb) |
| Extra bag fee | from 250000 IDR (≈ 14.2 USD) | from 100 USD |
| Online check-in opens | 24 h | 2 days |
| Online check-in closes | 1 h 30 min | 1 h 30 min |
| Airport check-in fee | free | free |
| Customer service phone | +6221 5088 6390 | +65 6223 8888 |
Key differences
- Singapore Airlines includes more checked baggage in the basic Economy fare: 1 piece · 25 kg (55 lb) vs 1 piece · 15 kg (33 lb) at Citilink.
- Singapore Airlines opens online check-in earlier (2 days before departure vs 24 h).
- Citilink is a low-cost carrier: expect a cheaper base fare with bags, seats and airport check-in sold separately, while Singapore Airlines bundles more into the ticket.
- Singapore Airlines is a Star Alliance member, so miles and status benefits carry over to partner airlines.
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Allowances shown are for the basic Economy fare on most routes. Fees are the lowest published prices and change often - confirm on the official websites before booking.