Iberia Express

Iberia Express contact information

Key information

Address: Timón, Barajas, Madrid, Madrid, Spain
Base airports: Madrid-Barajas Airport
IATA: I2
Founded: 2011
ICAO: IBS
Code: I2

Offices and representations

Madrid Spain Headquarters
Timón, Barajas, Madrid

Contact channels for Iberia Express:

  • Phone: +34 91 389 43 75 - for urgent issues, booking changes, and customer service queries. Best for time-sensitive matters.
  • Email: [email protected] - for non-urgent inquiries, complaints, and detailed documentation requests. Allow 24–48 hours for response.
  • Website: www.iberiaexpress.com - for bookings, check-in, baggage management, fare information, and FAQs. The fastest option for self-service needs.
  • Mobile app: Download the official Iberia Express app for on-the-go check-in, booking management, and flight status updates.

When to use which: Start with the website or app for routine transactions. Use email for formal complaints or requests requiring a paper trail. Call the phone line if you need immediate assistance-e.g., missed connections, booking errors, or special baggage inquiries that require human judgment. Outside Spain, verify the correct phone number on the website, as international dialing rates may apply.

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